Captioned Telephone Eligibility: What the FCC Wants Providers to Know-Captioned Telephone Eligibility: What the FCC Wants Providers to Know (Slides)

Captioned Telephone Eligibility: What the FCC Wants Providers to Know (Slides)

Pdf Summary

This document provides information about the eligibility requirements for using Internet Protocol Captioned Telephone Service (IP CTS) as outlined by the Federal Communications Commission (FCC). IP CTS is a form of Telecommunications Relay Service (TRS) designed for individuals with hearing loss. It allows users to speak during a phone call and read captions of the other person's responses. The FCC regulates IP CTS providers and the eligibility of consumers to use the service.<br /><br />The document explains that the FCC has regulatory authority over TRS and the Internet-based forms of TRS. However, the FCC does not regulate providers of hearing aids. IP CTS can be delivered through specialized telephones, web-based applications, and mobile-based applications. IP CTS providers seek reimbursement for the service provided from the interstate TRS Fund.<br /><br />The FCC has expressed concerns about the marketing of IP CTS, as it has led to increased costs for the TRS Fund. To address these concerns, the FCC has adopted reforms that include the use of automatic speech recognition (ASR) programs, incentives to use IP CTS, and providing informational materials to users. The FCC also requires users to register for IP CTS and provide a self-certification of eligibility.<br /><br />The document discusses the FCC's proposal to require independent eligibility assessments for IP CTS users to ensure that the service is only used by those who truly need it. It explores different approaches to conducting these assessments, such as involving state TRS programs or using third-party hearing health professionals. The FCC also highlights the importance of assessing individual communication needs and considering alternative assistive technologies.<br /><br />The document concludes by providing contact information for the presenters and offering the opportunity to obtain Continuing Education (CE) credits for attending the webinar.

Keywords

IP CTS eligibility requirements

Federal Communications Commission

Telecommunications Relay Service

hearing loss

specialized telephones

web-based applications

mobile-based applications

TRS Fund reimbursement

marketing concerns

automatic speech recognition