Fitting Demo: Troubleshooting (sponsored by Signia)-Troubleshooting

Video Transcription

Video Summary

The transcript explains how to troubleshoot three common first-time hearing aid complaints: own voice sounding abnormal, difficulty hearing speech in noise, and sound being too tinny. For own voice issues, it recommends first checking whether the problem is true occlusion by muting the hearing aids. If not, use conservative adjustments like reducing MPO or low-frequency gain, preferably in the loud curve only. Opening the fitting can help if occlusion is real. Signia’s Own Voice Processing can also learn the patient’s voice and reduce gain only for self-voice. For speech in noise, the advice is to create or adjust a dedicated noisy-environment program, increasing noise reduction and directionality while shaping low and speech frequencies appropriately. For tinny sound, the Acclimatization Manager is suggested to start with reduced high frequencies and gradually build them up over time.

Keywords

hearing aid troubleshooting

occlusion

speech in noise

tinny sound

acclimatization manager