How Motivational Interviewing Can Empower Your Clients (TX-143-24-034) (approved in CA)-How Motivational Interviewing Can Empower Your Clients (Recording)

Video Transcription

Video Summary

The video is an IHS webinar sponsored by Oticon and presented by Dr. Douglas L. Beck. It focuses on using Motivational Interviewing techniques in a healthcare setting. The webinar emphasizes the importance of developing a trusting relationship with clients and using empathy and active listening to engage them. The goal is to elicit intrinsic motivation for change through strategic questioning and exploring the discrepancy between their current situation and desired goals. Dr. Beck also highlights the need to avoid confrontation and instead focus on rolling with resistance and using open-ended questions. The video provides practical strategies for using Motivational Interviewing to empower clients and facilitate behavior change.<br /><br />In the second video, Dr. Beck discusses the use of motivational interviewing in hearing healthcare. He suggests starting the conversation by asking about difficult listening situations and emphasizes the need to make patients feel comfortable and validated. Dr. Beck recommends active listening, empathy, and using open-ended questions to allow patients to express their frustrations and challenges with hearing loss. He also suggests focusing on the patient's needs, understanding their everyday difficulties through listening and communication assessments, and discussing the value and benefits of different hearing aid options. Dr. Beck further advises tailoring the discussion to each individual's needs, particularly when dealing with teenagers. He suggests asking specific questions about their experiences with friends and school to better understand their motivations and obstacles. The key takeaway is the importance of building rapport, validating patient experiences, and using strategic questioning to empower and engage them in their own hearing healthcare journey.<br /><br />Credits: The first video summary does not mention any credits granted. The second video summary states that the summarization is provided by Otter.ai.

Keywords

Motivational Interviewing

Healthcare

Trusting relationship

Empathy

Active listening

Intrinsic motivation

Strategic questioning

Hearing healthcare

Hearing loss

Rapport building