Operational Excellence Through Communication (Q2 2023) (TX-143-24-017)-Operational Excellence Through Communication

Operational Excellence Through Communication - Article

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Maximizing communication and operational excellence are key factors in expanding accessibility to hearing healthcare. Hiring and attracting the right employees is a challenge that requires defining the roles and responsibilities of each position, as well as communicating effectively with the team. It is important to understand the preferred communication styles of employees and tailor the delivery of information accordingly. Utilizing assessments that measure strengths and instincts can aid in identifying the right fit for a position.<br /><br />Tracking progress and holding employees accountable is crucial for success. Implementing daily morning huddles to calibrate the team and plan the day can improve communication and prevent operational errors. It is essential to focus on the positives and motivate the team rather than dwell on past mistakes.<br /><br />To attract the right employees, it is important to clearly define the job expectations, core values, and responsibilities. This allows potential candidates to determine if they align with the company's culture. Incorporating these factors in the hiring process can increase the chances of attracting the right individuals.<br /><br />Continuously improving communication skills and training methods is essential. Understanding how employees prefer to receive information and catering to their preferred learning style can enhance their coachability and reduce training timelines. By using effective communication and tracking key metrics for performance, operational excellence can be achieved.<br /><br />Overall, operational excellence through effective communication and strategic hiring practices is essential for expanding accessibility to hearing healthcare. By attracting, training, and communicating with the right employees, businesses can build autonomous teams and achieve their growth or freedom goals.

Keywords

communication

operational excellence

expanding accessibility

hiring

defining roles

preferred communication styles

tracking progress

morning huddles

motivating the team

strategic hiring practices