OasisLMS

Even with the coolest hearing aid technology people are probably not going to come in for care without some significant difficulty. We have all had conversations about what really matters to patients and their families. The therapeutic effects of having those conversations are worth every penny that patients are investing in their hearing care. This session explores techniques to help support professionals in describing their person-centered approach and counseling patients towards a strong recommendation.

After watching this webinar, learners will be able to:
1. Identify the steps to uncover patient needs.
2. Discuss advanced technology in simple language related to everyday life situations.
3. Recommend hearing solutions focused on addressing patient-specific needs and preferences.

Dr. Sarah Hunkele is the Senior Manager of Field Training with Oticon and is responsible for overseeing a team of field trainers, ensuring the effective education and training of those working with Oticon products and software. Her experience in audiology includes a variety of settings including hospitals, ENT, private practice and government programs. She has been with the Demant organization since 2016. Dr. Hunkele holds a Doctor of Audiology degree from Salus University.