OasisLMS

Join Blaise Delfino, host of the Hearing Matters podcast, and Dr. Michael Walker, a doctor of dental surgery, as they discuss the parallels between dental and hearing healthcare. This CEU webinar explores how modern technology, patient experience, case acceptance, and patient financing are approached in dental practices and what hearing care professionals can learn. They discuss topics like the transition from traditional putty impressions to advanced scanning technology, the significance of visual aids in patient education, and the impact of personalized patient care. Dr. Walker also shares insights on managing change during practice acquisition and the importance of building trust with patients. This episode is essential for hearing care professionals and dentists looking to enhance their patient care and business practices.

Learning Objectives:

1. Adopting Technology for Better Outcomes – Learn how dental innovations like digital scanning can inspire similar advancements in hearing healthcare to improve accuracy and efficiency.
2. Enhancing Case Acceptance with Visual Tools – Understand the role of visual aids in patient education and how they can increase understanding, trust, and treatment acceptance.
3. Delivering Personalized Patient Experiences – Discover strategies for tailoring care to each patient’s needs, fostering loyalty, and building stronger provider-patient relationships.
4. Navigating Practice Growth and Change – Gain insights on managing transitions, such as acquisitions, while maintaining patient trust and practice stability.

For over 30 years, CareCredit has been providing a valuable financing option for treatments and procedures that typically are not covered by insurance, or for times when insurance doesn't cover the full amount. CareCredit is also used by cardholders to pay for deductibles and co-payments. We also recently acquired Pets Best to expand how CareCredit helps pets, over the course of their lifetime. It’s a new way we’re helping people who love their pets.

We think people like having financial options, because that gives them the freedom to make decisions about treatment options. So they can do what's best for their situation and their family.

That's why CareCredit is here. We help make care possible ... today. CareCredit, from Synchrony, is one of the largest and most popular health, wellness and beauty credit cards in the nation, serving millions of families each year.

Blaise Delfino, M.S. – HIS is an innovative leader in the field of hearing healthcare with over 12 years of experience as a licensed hearing instrument specialist. With a progressive career spanning operations, sales, marketing, and business management, Blaise possesses a wealth of experience and expertise that has been proven in the audiology private practice setting.

As a former private practice owner, he encountered patients from all walks of life, understanding the diverse financial circumstances they may face. With a steadfast dedication to prioritizing the needs of the patient over financial constraints, Blaise consistently fit patients to their specific hearing needs. This mindset ensured that optimal care and financial accessibility were harmoniously balanced, promoting a patient-centered approach while also maintaining the sustainability and success of the practice. Known for a forward-thinking and performance-oriented approach,

Blaise constantly strives to push the boundaries of innovation in the industry. He invented the world’s first custom adjustable earplug called “Fader Plugs” and hosts a top-rated hearing healthcare podcast, The Hearing Matters Podcast. With a deep understanding of the challenges individuals with hearing loss face, Blaise is dedicated to spreading awareness and improving access to quality care. In addition to his hands-on experience as a private practice owner, he also serves as the Director of Professional Relations at Starkey Hearing Technologies.