Front Office 201: Advanced Phone Skills
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Professional Member: $0.00
Student Member: $29.00
Affiliate Member: $29.00
Associate Member: $29.00
Non-Member: $59.00
Credit Offered
1 Contact Hours Credit

Learn how to handle patient calls with grace, sincerity, and effectiveness. View this webinar today and you will learn methods for establishing a relationship with your callers that can substantially increase the number of patients that schedule an appointment.

  • Understand how to build rapport and trust a caller
  • Learn how to optimize incoming phone calls
  • Discover listening techniques to help keep you in charge of the call
  • Uncover the 3 deadly sins while speaking with prospective clients and how to steer clear of them
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