When the Dentist Becomes the Patient: Hearing Protection, Leadership and Lessons for Private Practice HCPs (On-Demand Webinar sponsored by CareCredit)
When the Dentist Becomes the Patient: Hearing Protection, Leadership and Lessons for Private Practice HCPs
This webinar is sponsored by CareCredit.
Hosted by Blaise Delfino, M.S., this conversation features Michael Walker, DDS and Jamie Myers Hand, AuD to discuss what happens when a dentist becomes a hearing patient. They discuss occupational noise risks in dentistry, solutions, and how to implement strategies borrowed from dentistry to help hearing practices. 

Learning Objectives:

1. Describe the occupational noise risks inherent in dentistry, including evidence from Dr. Jamie Hand's research.
2. After this course, participants will be able to identify small, implementable changes to improve safety, workflow, and long-term practice sustainability, that benefit both providers and patients.
3. Implement strategies borrowed from dentistry to increase patient motivation and follow-through and apply other lessons from dental practice acquisition around culture, patient trust, and systemizing care to private practice audiology.
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That's why CareCredit is here. We help make care possible ... today. CareCredit, from Synchrony, is one of the largest and most popular health, wellness and beauty credit cards in the nation, serving millions of families each year.
About the Speaker

Blaise Defino, M.S. – HIS 

Blaise Delfino, M.S. - HIS is an innovative leader in the field of hearing healthcare with 10 years of experience as a licensed hearing instrument specialist. With a progressive career spanning operations, sales, marketing, and business management, Blaise possesses a wealth of experience and expertise that has been proven in the audiology private practice setting. As a former private practice owner, Blaise has successfully driven profitability and margins year over year through strategic planning, strong leadership, and motivational interviewing. In the clinic, he encountered patients from all walks of life, understanding the diverse financial circumstances they may face. With a steadfast dedication to prioritizing the needs of the patient over financial constraints, Blaise consistently fit patients to their specific hearing needs. This mindset ensured that optimal care and financial accessibility were harmoniously balanced, promoting a patient-centered approach while also maintaining the sustainability and success of the practice. Known for a forward-thinking and performance-oriented approach, Blaise constantly strives to push the boundaries of innovation in the industry. He invented the world’s first custom adjustable earplug called “Fader Plugs” and hosts a top-rated hearing healthcare podcast, The Hearing Matters Podcast. With a deep understanding of the challenges individuals with hearing loss face, Blaise is dedicated to spreading awareness and improving access to quality care. In addition to his hands-on experience as a private practice owner, he also serves as the Director of Professional Relations at Starkey Hearing Technologies.


Michael Walker, DDS

Raised in Maryland, Dr. Walker moved to South Carolina to pursue his undergraduate degree in biology at the University of South Carolina. He then returned to Maryland to earn his Doctor of Dental Surgery degree from the University of Maryland School of Dentistry. After graduation, he knew that he wanted to return to the Carolinas and make it his home. 

While he is genuinely passionate about every aspect of general and cosmetic dentistry, he has a special interest in dental implants, and finds it incredibly rewarding to help patients restore their confidence and oral health through lasting solutions. From routine preventative care to complete smile makeovers, his goal is to always provide his patients with a positive and caring dental experience. 


 

Jamie Myers Hand, AuD

Dr. Hand, Strategic Marketing Director at Starkey, brings over a decade of experience combining clinical and sales expertise with marketing strategy. A passionate “technical interpreter,” she excels at translating complex research into actionable insights and aligning engineering, clinical, and commercial teams around promoting innovative hearing technologies. Educated at the University of Oklahoma Health Sciences Center, Dr. Hand earned her Doctor of Audiology with Outstanding Distinction and completed her undergraduate studies in Communication Sciences and Disorders at the University of Oklahoma.



Summary
Availability:
On-Demand
Cost:
FREE
Credit Offered:
1 Contact Hours Credit
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